Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Medika Web ("we") collects, uses, and protects personal information when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you give us: name, email, practice type, and message from the contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and responding to enquiries.
- Legal obligation: retain/disclose data as required by law.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU, serving US clients. Data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port your data. Lodge complaints with your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, or correct your data. We do not sell/share it and won’t discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com